Only Account Admins can upgrade to the Jira for Roadmunk integration, which includes Two-Way synchronization and Custom JQL. Depending on the plan you have, you can either add the add-on manually or upgrade the entire account. For Professional and Enterprise plans, these advanced features are already included.

Adding the Add-On

If you are on a Business Plan, you can either add-on the Jira Integration or upgrade to a Professional plan. 

To do this, simply:

  1. On the Roadmap navbar, click the Account icon. 
  2. In the dropdown, select Account Settings
  3. In the Account Settings dialog, click the Billing icon. 
  4. Check the Jira Integration box
  5. Enter your payment information and click Update.

NOTE: If you don't see the Billing icon in the dialog, you don't have Account Admin permissions. To add the Jira Integration, you must log in using an account that has an Account Admin user role (see User roles and permissions).

Starter Plans

If you have a Starter plan, you can either upgrade to Business and add the add-on, or upgrade to a Professional or Enterprise Plan.

Now that you have successfully added the Jira Integration on to your account, it's time to Connect Roadmunk to Jira.

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