Allowlisting IP Addresses for Jira

^{For more details on available features in other plans, click here.}

If you’re working through a self-managed solution with Jira, your Jira Administrator or IT team may have to allowlist Roadmunk’s IP address in your on-premises server settings in order to make connections with Roadmunk and properly pass your data back and forth. You may encounter the following error when attempting to connect Roadmunk to a Jira server which hasn't been allowlisted.

IP Address Configuration

If you are a trial plan, on a private/single-tenant deployment, or are unsure which instance you are on, please contact our support team, as the addresses required may differ from the ones listed above.