For more details on available features in other plans, click here.
If you’re working through a self-managed solution with Jira, your Jira Administrator or IT team may have to allowlist Roadmunk’s IP address in your on-premises server settings in order to make connections with Roadmunk and properly pass your data back and forth. You may encounter the following error when attempting to connect Roadmunk to a Jira server which hasn't been allowlisted.
IP Address Configuration
|Source IP Address
|North America (NA)
|European Union (EU)
*These IP addresses are being deprecated in Q1 of 2024. For more details, please contact our support team.
If you are a trial plan, on a private/single-tenant deployment, or are unsure which instance you are on, please contact our support team, as the addresses required may differ from the ones listed above.