What billing cycle options do you offer?
Roadmunk offers both monthly and annual plans.
Monthly plans are billed at the start of each billing month. You can cancel a monthly plan any time and cancellation is effective at the end of the current billing month.
Annual plans get a 20% discount and are billed at the start of the contract year. Annual plans can be cancelled only at the end of the contract year.
What are the differences between your plans?
Roadmunk has three plans: Starter, Business, and Professional. You can choose monthly billing or annual billing, to save 20%.
For detailed information on pricing and what each plan offers, see our Pricing page. If you have questions about our pricing or need an enterprise-level plan, contact us at support@roadmunk.com.
Do you only accept payment by credit card?
No. We also accept payment by wire transfer and check for our annual plans. Contact us at support@roadmunk.com to set up manual invoicing.
How do I receive payment receipts or invoice copies?
Roadmunk sends a copy of all payment receipts to the Billing Email address you provide as part of your payment information. You can view and change this address in the Company panel of the Account Settings dialog (click the Account icon on the Roadmap navigation bar, select Account Settings in the dropdown, then click Company).
If you would like us to send you a copy of any receipt or the associated invoice, please contact us at support@roadmunk.com.
Do you offer discounts to non-profits?
We do! We offer discounted rates to non-profit and educational organizations.
To find out more and whether your organization is eligible, contact us at support@roadmunk.com.