feedback

Query on the properties and contents of a specific item of Feedback. Properties fetched can include:

• Feedback submitter
• Date of feedback submission
• Insight level
• Associated Product Area
• Status of Processing
• Associated Ideas

Sample Query

// Read feedback query
query {
 feedback (
   feedbackID : "5e74f0f9f0dd40574d051f40"
 ){
   id
   title
   mdMessage
   date
   highInsight
   isProcessed
   author {
     id
     displayName
   }
   customer {
     id
     customerName
     type
   }
   productArea {
     id
     name
     type
   }
   comments {
     id
     author {
       displayName
     }
     text
   }
   ideas (limit:10, offset: 0) {
    page {
     id
     title
     description
   }
  }
 }

Sample Response

// Read feedback query successful result
{
 "data": {
   "feedback": {
     "id": "5e74f0f9f0dd40574d051f40",
     "title": "iOS app",
     "mdMessage": "The mobile store doesn't work as well as on the web",
     "date": "1582222731623",
     "highInsight": false,
     "isProcessed": false,
     "author": {
       "id": "24604cf4-58a0-47c8-a195-fdb530d7be5b",
       "displayName": "Internal tools token"
    },
     "customer": {
       "id": "67P55YV4",
       "customerName": "Canadian Apparel",
       "type": "organization"
     },
     "productArea": {
       "id": "5e71257b329bd3f04e33b96a,
       "name": "Mobile App",
       "type": "product"
     },
     "comments": [
       {
         "id": "5e74f19bf0dd40574d051f41",
         "author": {
           "displayName": "Toby Sekhon"
         },
         "text": "This feedback doesn't explain what specifically doesn't work well"
       }
     ],
     "ideas": {
      "page": [
      {
       "id": "5e74f1b7f0dd40574d051f42",
       "title": "Improve mobile performance",
       "description": "More caching and less fetching"
      }
     ]
    }
   }
  }

"errors": [
  {
    "message": "Cannot create feedback. Feedback mdMessage character length cannot be less than 1.",
    "path": [
      "createFeedback"
    ]
    "extensions": {
      "code" "BAD_USER_INPUT",
      "serviceName": "feedback-and-idea-management",
      "query": "mutation {\n createFeedback(customerID: \duCyfwvT\", title: \"Notion integration\", mdMessage: \"\", productAreaID: \"bgwfRtF6\") {\n customer {\n    __typename\n    ...on Contact {\n     id\n     }\n ... on Organization {\n    id\n    }\n       title\n    mdMessage\n productArea {\n     id\n    }\n   }\n}",
      "variables": {}
      "exception": {
        "stacktrace": [
          "UserInputError: Cannot create feedback. Feedback mdMessage character length cannot be less than 1.",
          "    at assertMdMessage
(/home/node/app/modules/feedback/feedback.js:187:9)",
          " at assertMdMessage
(/home/node/app/modules/feedback/feedback.js:187:9)"
    ]
   }
  }
 }
],
"data": {
  "createFeedback": null
 }
}